Return and refunds

1. If any Product or Box doesn’t correspond with what you have ordered, or you believe it was delivered to you in a damaged or spoiled condition, please contact us at sales@chathamislandfood.com as soon as possible following delivery (and in any event, no later than 48 hours after the time you received the Box).
2. We may require photographic evidence and/or a sample of the damaged or spoiled Product. If we agree that any Product or Box was incorrectly delivered, or delivered to you in a damaged or spoiled condition, then we will either refund the value of the Product or Box by crediting your credit card, or replacing that Product or Box where replacement is possible.